
Recruiters see this industry before the rest of us do. Before the press release, before the org chart changes, someone like Alex Mason is already on the phone with the people involved.
Alex is a UK-based recruiter who has spent seven-plus years placing people in water, and recently launched Hydreq, a firm dedicated entirely to the sector. He stayed in water for the reason most of us do: it isn't going anywhere. The trade-off is that water never gets the spikes, the flood of capital that defense is seeing now or that life sciences saw during COVID.
Veolia and Suez. Xylem and Evoqua. Solenis and NCH. Grundfos buying companies left, right, and center. A handful of players now cover nearly every technology category in the market.
The obvious effect is competitive. The less obvious effect is what it does to people. Mergers breed uncertainty inside the acquired workforce, then come the inevitable redundancies, and suddenly there's a supply of very well-trained people available who weren't six months ago. That changes what everyone else does. A company with no plans to hire sees a round of layoffs at a major player and decides to snap up talent while it's there. Decisions made in one boardroom ripple through hiring plans at companies that had nothing to do with the deal.
Smart metering and smart water platforms have been the trend line for a decade. But water has never had to hire the roles that make them work: software architects, AI engineers, data people. And it isn't used to paying what those people cost. That's the squeeze for a traditional company pivoting to smart technology. You're competing against Google's comp band with a water company's salary structure.
Alex's workaround is the most useful idea in the conversation, and it applies to marketing as much as sales. When a new category opens up, don't hunt for people who've sold that exact product. Look for people who already know how to sell to that buyer. A lot of successful smart metering hires came out of pumps, not because pumps resemble metering, but because those reps already understood utilities, procurement, and municipal timelines.
Retraining someone on a product is a short learning curve. Teaching someone how a utility buys is a long one.
There's a generation of operators retiring without enough junior staff behind them, and Alex was candid about why. Wastewater treatment doesn't sound exciting to a nineteen-year-old, and the industry hasn't figured out how to reach them.
Part of that is where we're looking. LinkedIn is great for people already in the industry. It's how Alex and I met. But it's useless for reaching someone who has never considered water as a career. That means TikTok, Instagram, apprenticeships, and content aimed at people who don't know the industry exists.
If that sounds like top-of-funnel demand generation, it's because it is. We just don't budget for it that way.
2025 was a slog for hiring nearly everywhere. In the UK, AMP delays meant projects people counted on never materialized. In the US, tariffs created hesitation in unexpected places. A household-name company with an engineering center fifty miles over the Canadian border suddenly had a problem, and that went straight to headcount. Alex's read is that budgets being set now should mean more confidence in Q1. Not a boom. A bounce.
I asked what separates the water companies that attract great people from the ones that struggle. His answer was a marketing answer.
Your website is doing a dozen jobs at once: selling to customers, explaining your technology, satisfying legal. Somewhere in that list is convincing someone to come work for you, and it's usually the job it does worst. Employer branding isn't one message, either. What attracts a CFO is not what attracts a service tech is not what attracts a graduate.
His advice is to audit what you're projecting. Ask someone outside the industry, or in a different age bracket than yours: does this look like a company you'd want to work for? If not, why not?
And then the line I keep coming back to:
"Make sure that you're able to articulate why is that a great opportunity for them, not just why we're great."
That's the same mistake we make with customers: leading with our capabilities instead of their outcome. It's why some of the strongest employer brands in water aren't the biggest companies. They're startups with a clear story about what your career looks like there.
Your corporate image isn't just a sales asset. It's a recruiting asset, whether you designed it that way or not.
Listen to the full episode on Spotify, Apple Podcasts, or YouTube.
Connect with Alex on LinkedIn to talk hiring, career moves, or the water market generally. He's happy to help whether you're looking or not.
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